773pub Frequently Asked Questions

773pub requires one valid Philippine government-issued ID for KYC: PhilSys National ID, UMID (SSS or GSIS), LTO Driver's License, Philippine Passport, Voter's ID, or PRC ID. You will also need to submit a clear selfie holding your ID. KYC is mandatory before your first withdrawal is processed. Most verifications are completed within 24 hours.

You must be at least 21 years of age to register and play at 773pub. This requirement is set by Philippine law and PAGCOR licensing regulations. Age is verified during the KYC process. Any account found to belong to a player under 21 will be permanently suspended, deposits returned, and winnings forfeited.

No. 773pub strictly allows one account per person, household, device, and IP address. Creating duplicate accounts to claim multiple bonuses is considered bonus abuse and will result in permanent suspension of all linked accounts and forfeiture of all balances, including deposits. If you have accidentally created two accounts, contact support immediately.

On the login page, click "Forgot Password" and enter your registered Philippine mobile number. An OTP will be sent to that number. Enter the OTP, then set a new password. If you no longer have access to your registered mobile number, contact 773pub support at [email protected] with your account details and a copy of your government ID.

To permanently close your 773pub account, email [email protected] from your registered email address and request account closure. Our team will process your request, ensure your available balance is returned to your registered payment method, and flag your details to prevent re-registration. Account closure is irreversible. Consider using self-exclusion first if your concern is responsible gaming.

Log in to 773pub, go to the Cashier or Deposit section, select GCash as your payment method, enter the amount you wish to deposit (minimum ₱100), and confirm. You will be redirected to the GCash payment screen to authorize the transaction. Funds are credited to your 773pub account instantly once the GCash payment is confirmed.

The minimum deposit at 773pub is ₱100 for GCash and PayMaya, and ₱500 for bank transfers via BPI, BDO, or Metrobank. All transactions are denominated in Philippine Peso (PHP). There is no maximum deposit limit for most payment methods, though high-value deposits may trigger additional AML verification as required by Philippine regulations.

GCash withdrawals at 773pub are processed within 15 to 30 minutes for verified accounts, making it the fastest withdrawal option available. Unverified accounts must complete KYC before withdrawals can be processed. Withdrawals requested during peak hours may occasionally take up to 1 hour. 773pub does not charge withdrawal fees for GCash transactions.

773pub does not charge withdrawal fees on its end. However, third-party processing fees imposed by GCash, PayMaya, BPI, BDO, or Metrobank may apply depending on your account type and the amount transferred. These fees are charged by your payment provider, not 773pub. Check with your bank or e-wallet provider for their current fee schedule.

Yes. 773pub supports deposits and withdrawals via BPI Online Banking, BDO Online Banking, and Metrobank Online. The minimum bank transfer deposit is ₱500. Bank transfer withdrawals are typically processed within 1 to 2 hours for verified accounts. Ensure the bank account name matches the name on your 773pub KYC documents exactly, otherwise the transaction will be rejected.

Common reasons for withdrawal delays at 773pub include: pending KYC verification, a name mismatch between your account and payment method, an active bonus with incomplete wagering requirements, or a routine AML compliance check on large withdrawal amounts. If your withdrawal has been pending for more than 3 hours, contact 773pub support with your transaction ID for assistance.

773pub offers over 1,200 games including live baccarat, JILI slots, PG Soft slots, Pragmatic Play games, live roulette, live blackjack, bingo, sabong (cockfighting) streaming, and sports betting covering PBA, NBA, UFC, and boxing. The full game library is accessible on desktop and mobile browsers with no app download required.

Yes. All games at 773pub use certified Random Number Generator (RNG) technology from licensed providers including JILI, PG Soft, Pragmatic Play, and Habanero. RNG certification ensures outcomes are statistically random and cannot be manipulated. Live casino tables use real dealers streamed in real time. Published RTP (Return to Player) percentages are based on independent testing lab certifications.

Yes. 773pub is fully optimised for mobile play on Android and iOS devices. You can access all games directly through your mobile browser at 773pub.org — no app download required. The mobile interface adapts to your screen size automatically. JILI slots, live baccarat, bingo, and sports betting all work smoothly on mobile data or WiFi connections across the Philippines.

JILI slot games available on 773pub generally have RTP rates ranging from 96% to 97.5%, depending on the specific title. RTP (Return to Player) is the theoretical long-term payout percentage — it does not guarantee individual session outcomes. The full RTP figure for each JILI title is displayed within the game's information panel before you start playing.

Yes. 773pub's sportsbook covers PBA (Philippine Basketball Association) games along with NBA, international football, UFC, boxing, and sabong. You can place pre-match and live in-play bets on PBA regular season and playoff games. Minimum bet amounts and available markets are displayed within the sportsbook section. Bets are settled based on official PBA results.

773pub regularly offers a welcome deposit bonus for new registrations. Bonus terms, percentages, and maximum bonus amounts vary by active promotion — check the Promotions section on the 773pub platform after logging in for the current offer. All bonuses are subject to wagering requirements and are available to players aged 21 and above. One welcome bonus per player.

A wagering requirement (also called a playthrough requirement) is the number of times you must bet your bonus amount before you can withdraw bonus-derived winnings. For example, a ₱500 bonus with a 20x wagering requirement means you must place ₱10,000 in total wagers before withdrawal is allowed. Different games contribute different percentages — slots usually contribute 100%, while baccarat may contribute less. Full details are in each promotion's specific terms.

Yes. All 773pub bonuses have an expiry date specified in the promotion's individual terms. Typically, bonuses must be activated within a set number of days after being credited, and wagering requirements must be completed within a further period. Expired bonuses and any winnings derived from them are automatically removed from your account. Check your active bonuses in the Account section regularly.

Yes. 773pub rewards regular players through a tiered loyalty program. As you wager more, you accumulate points that unlock higher loyalty tiers with benefits including cashback percentages, faster withdrawal processing, dedicated account managers, and exclusive reload bonuses. Full details of the current loyalty program structure are available inside your 773pub account dashboard under the Rewards section.

You can withdraw your real money balance at any time regardless of active bonuses. However, if you withdraw before completing a bonus's wagering requirements, the bonus and all bonus-derived winnings will be forfeited automatically. Your real money deposit and any real-money winnings separate from the bonus remain withdrawable. Always check your active bonus status in the Cashier section before withdrawing.

Yes. 773pub operates under a PAGCOR (Philippine Amusement and Gaming Corporation) license, which is the primary regulatory body for online gaming in the Philippines. PAGCOR licensing means 773pub is subject to Philippine gaming laws, regular compliance audits, responsible gaming mandates, and player protection requirements. You can verify PAGCOR-licensed operators through PAGCOR's official government channels.

To self-exclude from 773pub, log in to your account, go to Account Settings → Responsible Gaming. Choose your preferred exclusion period: 30 days, 3 months, 6 months, 1 year, or permanent. Self-exclusion takes immediate effect — your account is locked for deposits and gaming instantly. Existing balance withdrawals remain available. For urgent self-exclusion assistance, contact [email protected] directly.

773pub provides the following responsible gaming tools directly in your account dashboard: deposit limits (daily, weekly, monthly), session time reminders, reality checks showing net wins and losses, cooling-off periods (24 hours to 7 days), self-exclusion (30 days to permanent), and permanent account closure. All tools are accessible without needing to contact support. Limit reductions take immediate effect; increases have a mandatory 24-hour delay.

Yes. 773pub protects your data using TLS/SSL encryption for all data in transit and AES-256 encryption for data at rest. Passwords are stored using bcrypt hashing — never in plain text. 773pub complies with the Philippine Data Privacy Act of 2012 (RA 10173) and has a registered Data Protection Officer (DPO) with the National Privacy Commission (NPC). We do not sell your personal data to third parties.

773pub customer support is available 24/7 in English and Tagalog. You can reach us via live chat inside the platform (available after login) or by emailing [email protected]. Our support team handles account queries, withdrawal issues, bonus questions, responsible gaming requests, and technical problems. Most live chat queries are resolved within 5 minutes. Email responses are sent within 2 hours.